Terms & Conditions,
Privacy Policy
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Name: Used to verify identity
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Email address: Used to verify identity
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Cell phone number: Used to verify identity
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Date of Birth: Used to verify identity
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Date and time of performance: Records when a specific activity, game, or practice session occurred.
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Organization name and type: Identifies the league, club, or team associated with the event or user. Specifies the kind of organization (e.g., school, club, travel team) to contextualize the data.
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User role (player, coach, parent, scout, fan, administrator): Indicates the role of the user for permissions and data visibility.
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Throwing handedness (right, left): Specifies whether the player throws with their right or left hand to track player attributes.
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Pitch type (e.g., fastball, curve, changeup): Records the kind of pitch thrown for performance analytics.
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Pitch speed (MPH): Measures the velocity of a pitch or hit ball for skill assessment.
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Pitch location (relative to the strike zone): Tracks where the pitch crossed or missed the strike zone for detailed analysis.
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Pitch outcome (e.g., ball, strike, hit intended target): Indicates the result of the pitch in terms of game rules or intended outcome.
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Delivery style (stretch, windup): Notes the pitching delivery used for analysis and instruction.
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Pitch count (total pitches thrown): Records the count of balls and strikes during an at-bat for strategic analysis.
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Stopwatch times (stretch time): Measures specific timed activities (e.g., pitcher’s delivery time, runner’s speed, catcher’s pop time).
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Notes (dictated or user-entered): Allows for custom comments or observations by coaches or users about the performance.
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Batter handedness (right, left): Specifies whether the player bats as right-handed, left-handed, or switch hitter for matchup analysis.
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Additional user-generated notes or feedback: Custom comments, observations, or feedback entered by users, to provide further context or detail about a player’s performance or experience.
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Note: This is not an exhaustive list and may be updated as new features or metrics are added to the platform.
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Performance data is used to track player activity, generate analytics, and share insights with authorized users such as coaches, parents, scouts, and team administrators:
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We collect and analyze performance data to help players monitor their progress, assist coaches in providing feedback, and allow parents and scouts to assess player development. This data may be presented in reports, charts, or dashboards within the Diamond Stats LLC app.
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Personal Data: Used to create and manage your account, verify your identity, communicate important information, and personalize your experience.
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Performance Data: Used to track and display your progress, provide analytics and feedback, and share insights with authorized users such as coaches or parents.
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Automatically Collected Data: Used to maintain app security and performance, support troubleshooting, monitor usage patterns, and enhance your overall experience.
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Legal and Compliance Purposes: We may use your data to comply with legal requirements, enforce our policies, or respond to lawful requests as Diamond Stats LLC.
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On company website or mobile app:
Data collected when you use our website or app, including registration details, in-app activity, and usage analytics. -
In email, text, or other forms of communication:
Data from your communications with us, used to respond to inquiries, provide support, and improve our services.
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Right to access your personal information:
You may request to see the personal information we have about you. (In personal settings) -
Right to correct inaccuracies of personal data:
You may ask us to correct or update your information if it’s wrong or incomplete. (In personal settings) -
Right to request deletion:
You can delete your personal data, subject to certain legal obligations. (In personal settings)
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With your consent:
We share your information with other parties only when you have given explicit permission to Diamond Stats LLC. (Opt-out within settings) -
With coaches, players, parents, scouts, and authorized users:
We share relevant performance data with users involved in your team or organization in Diamond Stats LLC, based on their roles and your privacy settings. (Opt-out within settings) -
With trusted business partners:
We share information with third-party service providers who support Diamond Stats LLC operations, such as hosting, analytics, or payment processing. -
During negotiation or sale of the company:
Your data may be transferred to a new owner or entity if Diamond Stats LLC is sold, merged, or reorganized. -
As required by law:
We may disclose your information to comply with legal obligations or respond to lawful requests from authorities as Diamond Stats LLC.
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Hosting Providers: These companies provide the servers and infrastructure where our app and your data are stored and processed.
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Customer Support and Feedback Tools: Third-party services may help us manage customer support tickets, feedback, or live chats to assist you more effectively.
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Advertising Partners (if applicable): If we display ads or promotions, advertising partners may collect limited information to show relevant ads and measure their effectiveness.
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Data Storage and Backup Providers: These services securely store and back up your data to prevent loss and ensure rapid recovery in case of technical issues.
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Compliance and Security Services: We may use third-party tools to monitor, audit, or enhance the security and legal compliance of our app and data handling processes.
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Note: We only share your information with these third-party services as necessary for them to perform their functions. Each service is required to protect your data and use it only as directed by us. For more details, please review the privacy policies of these providers.
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Third Party Services (List)
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Encryption: We use encryption to protect your personal and performance data both during transmission (when data is sent over the internet) and at rest (when data is stored on our servers), making it difficult for unauthorized parties to access your information.
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Access Controls: Only authorized staff and partners have access to your data. We use strict authentication methods and permissions to ensure that personal information is only available to those who need it to operate and maintain the app.
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Secure Data Storage: Your information is stored on secure servers operated by trusted hosting providers. We regularly review our storage practices to ensure ongoing protection against unauthorized access, loss, or theft.
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Data Backup and Recovery: We maintain regular data backups to prevent loss from accidental deletion, hardware failure, or cyberattacks, and have recovery procedures in place to restore information if needed.
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User Account Protection: We recommend that users choose strong passwords and keep their login credentials confidential. We never ask for your password by email or unsolicited communications.
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Compliance with Legal Standards: We adhere to data protection laws and industry best practices to ensure that your information is handled securely and in accordance with applicable regulations.
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Note: While we take significant steps to protect your data, no system can be guaranteed 100% secure. We encourage you to take precautions and contact us immediately if you suspect unauthorized access to your account.
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Age Requirement: Our service is intended for users 13 years of age or older.
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Acknowledgment of Under-13 Users: We acknowledge that children under 13 may attempt to access our service. We do not knowingly collect, use, or disclose personal information from children under 13 without verifiable parental consent, in accordance with COPPA.
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Registration Blocking: If a user indicates they are under 13 during registration, their account creation will be immediately blocked, no personal information will be collected, and they will receive a notification that our service is unavailable to children under 13.
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Data Handling for Under-13 Users: We do not knowingly collect names, email addresses, phone numbers, physical addresses, photos, geolocation, or any other personal information from children under 13. If we discover a user is under 13, we will immediately delete their account and permanently remove all associated personal information from our servers.
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Users 13 and Above: Users aged 13 or older may register and use our service in accordance with our standard Privacy Policy. We encourage parental guidance for teenage users.
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Parental Rights: Parents or guardians who believe their child under 13 has provided us with personal information should contact us at [contact email]. We will provide information about any collected data, delete all personal information, and prevent future access. Parents have the right to review, request deletion of, or refuse further collection of their child's information.
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Viewing Personal Information:
Users can view personal information (such as name, email address, and account details) directly within their account settings in the app. (In personal settings) -
Accessing Performance Data:
Users can view reports within the Reports function. -
Downloading or Exporting Data:
Users may export report information. (In personal settings) -
Requesting Data Corrections:
If any personal data is incorrect or outdated, users can update through their account settings. (In personal settings) -
Reviewing Shared Data:
Users can see which parts of their data (such as performance stats or profile information) are visible to other users, coaches, or organizations, based on privacy settings. (In personal settings) -
Managing Privacy Settings:
Users can control who has access to specific types of data by adjusting privacy and sharing settings within their account. (In personal settings) -
Requesting Data Deletion:
Users can delete personal information or terminate account from our systems, subject to legal and contractual obligations. (In personal settings) -
Note: To exercise any of these rights or for help with data access, users can use the in-app support features within settings.
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Opt-Out of Marketing Communications:
Users can unsubscribe from marketing emails, newsletters, and promotional messages at any time by clicking the “unsubscribe” link in the message or adjusting their communication preferences in account settings. (Reply "Stop" or toggle off in settings) -
Opt-Out of Push Notifications:
Users can turn off push notifications from the app through their device settings or within the app’s notification preferences. (Within Settings) -
Opt-Out of Data Sharing for Marketing or Advertising:
Users can request that their personal information not be shared with third parties for marketing or advertising purposes by updating privacy settings or contacting support. (Within Settings) -
Opt-Out of Sale of Personal Information:
Where required by law, users can request that their personal data not be sold to third parties by using an opt-out mechanism provided in the app or contacting us directly. (Within Settings) -
Opt-Out of Analytics and Tracking of Personal Data:
Users may have the option to disable certain types of data collection for analytics or behavioral tracking by adjusting app settings or browser preferences. (Within Settings) -
Opt-Out of Targeted Advertising:
Users can opt out of receiving targeted ads based on their activity by using in-app privacy controls, device settings, or industry-standard platforms like the Digital Advertising Alliance opt-out tools. (Within Settings)
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Account Creation and Management:
We use your information to create, maintain, and secure your account, and to authenticate your identity when you log in. -
Service Delivery and Feature Operation:
Your data is processed to provide and improve app features, deliver services you request, and ensure the app functions as intended. -
Personalization:
We process your data to personalize your experience, such as tailoring content, recommendations, or settings based on your preferences and activity. -
Communication:
We use your contact information to send you updates, notifications, support messages, and (with your consent) marketing or promotional materials. -
Analytics and Performance Monitoring:
Your information helps us analyze app usage, monitor performance, and identify areas for improvement. -
Security and Fraud Prevention:
We process data to protect your account and our services from unauthorized access, fraud, and abuse. -
Compliance with Legal Requirements:
We may process your information to comply with laws, regulations, and legal obligations, and to respond to lawful requests from authorities. -
Research and Development:
We may use de-identified or aggregated information to develop new features, conduct research, and improve our app. -
User Support:
Your data is used to respond to your inquiries, resolve issues, and provide customer support. -
Note:
We process your information only as necessary and in accordance with applicable laws and our privacy policy.
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Data Retention Periods:
We retain your personal and performance data only as long as necessary to fulfill the purposes for which it was collected, such as providing services or meeting legal, accounting, or reporting requirements. -
Inactive Accounts:
If your account remains inactive for a certain period, we may delete or anonymize your information in accordance with our data retention policy. -
Legal and Regulatory Requirements:
Some data may be kept longer if required to comply with legal obligations, resolve disputes, enforce agreements, or meet regulatory requirements. -
Data Deletion Requests:
You can request deletion of your data at any time. We will remove your personal information from our active systems, subject to any legal or contractual obligations that require us to retain certain data. (In personal settings) -
Note:
We regularly review our data retention practices to ensure your information is not kept longer than necessary and is securely deleted when no longer needed.
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Types of Cookies Used:
We use different types of cookies on our website and app, including essential cookies (necessary for basic functionality), performance cookies (to analyze usage), and preference cookies (to remember your settings). -
Purpose of Cookies:
Cookies and similar technologies help us remember your preferences, keep you logged in, understand how you use our services, and improve your overall experience. -
Third-Party Cookies:
Some cookies on our site or app may be set by third-party services, such as analytics providers, social media platforms, or advertising partners, to help us measure traffic or deliver relevant ads. -
Other Tracking Technologies:
We may use web beacons, pixels, or similar technologies to collect information about your device, browsing actions, and usage patterns for analytics and marketing. -
User Choices and Cookie Controls:
You can control or disable cookies through your browser or device settings, or use in-app privacy controls (where available). However, disabling certain cookies may affect the functionality of our services. -
Retention of Cookie Data:
Cookies and tracking technologies are retained for varying periods, depending on their purpose. Some are deleted when you close your browser, while others may remain for a set period to improve your experience.
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Notification of Changes:
We will notify users about significant changes to this privacy policy through prominent notices in the app, on our website, or by email. -
Effective Date:
Each version of the privacy policy will include an effective date so you can easily see when updates have been made. -
How to Find the Latest Version:
The latest version of our privacy policy will always be available within the app and on our website for your reference. -
Contact for Questions:
If you have questions or concerns about changes to the privacy policy, you can contact us at service@diamond-stats.com.
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Website: www.diamond-stats.com
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Email Support:
Users can contact us by email at service@diamond-stats.com for questions, concerns, or privacy-related requests. -
Mailing Address:
Written inquiries or official correspondence can be sent to our physical mailing address at 1899 McDaniel Ave, San Jose CA 95126. -
In-App Support or Help:
Users may reach us directly through the app’s feedback system, email: service@diamond-stats.com or text to 1-669-210-5521 for assistance with their account or data. -
Phone and Text Support:
If you need urgent assistance, you can text us at 1-669-210-5521 for a faster response to your questions or concerns.
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Accurate Information:
Users are responsible for providing true, complete, and up-to-date information during registration and when updating their accounts. -
Respectful Behavior:
Users must engage respectfully with others in the app, refraining from harassment, bullying, hate speech, or discriminatory behavior of any kind. -
Appropriate Content:
Users may not post, share, or upload content that is illegal, obscene, abusive, or violates the rights of others. -
Account Security:
Users are responsible for maintaining the confidentiality of their login credentials and for all activity that occurs under their account. -
Lawful Use:
The app must be used only for lawful purposes and in accordance with all applicable laws and regulations. -
Prohibited Activities:
Users may not misuse the app for unauthorized purposes, such as attempting to hack, access other users’ data, distribute spam, or interfere with the app’s operation. -
Reporting Violations:
Users are encouraged to report any violations of these rules or suspicious activity to the support team or through in-app
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Ownership of App Content:
All content and materials provided in the app—including logos, graphics, text, software, and design—are owned by Diamond Stats LLC or its licensors and are protected by intellectual property laws. -
User-Generated Content:
Users may create, upload, or share content (such as profiles, performance data, photos, or messages). Users retain ownership of their own content, but grant Diamond Stats LLC a license to use, display, and share it as necessary to operate and promote the app. -
Use of Company Brands and Materials:
Users may not use, copy, reproduce, or distribute Diamond Stats LLC’s trademarks, logos, or copyrighted materials without prior written permission from Diamond Stats LLC. -
Reporting Infringement:
If you believe your intellectual property rights have been infringed within the app, you can notify Diamond Stats LLC at service@diamond-stats.com, and we will investigate and respond as required by law. -
License to Use the App:
Diamond Stats LLC grants users a limited, non-exclusive, non-transferable license to use the app for personal, lawful purposes.
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Voluntary Account Termination:
Users may choose to delete or deactivate their account at any time through the app settings. (Opt-out within settings)
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AWS EC2: for server hosting on the cloud. AWS Privacy
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AWS RDS: for server database hosted on the cloud. AWS Privacy
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Firebase Analytics and Crashlytics: Tracks user behavior and app crashes for insights. Firebase Privacy